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Scheduling a Pickup

The pickup feature allows you to easily create trips to organize returning to a destination to pick up your passengers. Common scenarios for scheduling a pickup could be:

  1. Dropping off a passenger at a long appointment where the driver does not wait.
  2. A different driver will be picking up the passenger(s).
  3. Picking up passenger(s) on a different day.

Adding a Pickup to a Trip

Watch the Video Tutorial:

 

  1. When creating a trip, check the Schedule Pickup box.
  2. Be sure the information that is automatically populated is correct.
  3. If the pickup occurs on a different day than the trip, choose the date in the What Date? field.
  4. In the At What Time? field, select the time that the pickup should happen or select Will Call if the passenger will call the driver when ready.
  5. Select a Driver for the pick up. The driver selected does not need to be the same as the driver who may be assigned to the trip.
  6. Enter Any Special Notes if necessary.
  7. Click Save. A separate trip will be created for the pick up.